Shipping Policy

Thank you for shopping with Anomaly Foods. We are committed to processing and shipping your order as quickly and accurately as possible.

Shipping Locations

At this time, Anomaly Foods ships only within the United States.

Order Processing

Orders are typically processed within 1–3 business days. Business days are Monday through Friday, excluding federal holidays.

Processing times may be longer during product launches, promotions, holidays, or periods of unusually high order volume.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Carriers

We use a variety of trusted shipping carriers to deliver orders. The carrier used for your shipment is selected based on your delivery address, package size, and shipping method.

Delivery Estimates

Estimated delivery dates are provided for convenience only and are not guaranteed. Delivery times may vary due to weather, carrier delays, holidays, or other circumstances beyond our reasonable control.

Once an order has been transferred to the shipping carrier, delivery times are outside of our control. Anomaly Foods is not responsible for delays caused by the shipping carrier or events beyond our reasonable control.

Risk of Loss

Title to and risk of loss for products pass to the customer upon delivery of the order to the shipping carrier. While we are happy to assist customers in resolving shipping issues whenever possible, Anomaly Foods is not responsible for loss, theft, or damage occurring after the shipment has been accepted by the carrier.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, package weight, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable terms and minimum purchase requirements will be displayed at checkout.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Anomaly Foods is not responsible for orders shipped to an incorrect or incomplete address provided at checkout. Orders returned due to an incorrect, incomplete, or undeliverable address may be subject to additional shipping charges before they can be reshipped.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at info@anomalycpg.com.

Please include:

• Your order number

• A description of the issue

• Photographs of the product, packaging, and shipping box (if applicable)

We will review your request promptly and work with you to make it right. Please do not discard the product or packaging until your claim has been reviewed, as we may request additional information.

For additional information regarding replacements or refunds, please see our Returns & Refund Policy.

Order Changes and Cancellations

To ensure prompt fulfillment, orders begin processing immediately after they are placed. Once an order has been submitted, it cannot be changed, modified, or canceled. Please review your order carefully before completing your purchase.

Questions

If you have any questions regarding your order or shipping, please contact us at:

Email: info@anomalycpg.com